Service

After-Sales Maintenance Service

We provide customized solutions for our clients, tailoring suitable water quality analysis equipment and monitoring programs to meet their specific needs.

Nationwide Warranty

Free Repair Or Replacement Of Faulty Parts During The Warranty Period; Consumable Parts (Such As Electrodes And Reagents) Are Available At Preferential Prices.

Regular Calibration Service

In Accordance With Water Quality Testing Standards, We Provide Regular Calibration Services (On-Site/Mail-In Calibration) And Issue Calibration Reports To Ensure That Instrument Testing Data Is Accurate, Effective, And Compliant With Industry Standards.

Rapid Fault Response

A 24/7 Technical Support Hotline Is Available, Promising A Response To Inquiries Within 24 Hours And A Solution Within 48 Hours.

Lifetime Technical Support

Lifetime Maintenance Service Is Provided After The Warranty Period, With Only The Cost Of Parts Charged; Free Firmware Upgrades And Software Updates Are Provided To Extend The Service Life Of The Equipment.

Value-Added Services

We provide customized solutions for our clients, tailoring suitable water quality analysis equipment and monitoring programs to meet their specific needs.

Dedicated Supply of Consumables

We provide a long-term supply of original reagents, electrodes, filters, and other consumables to ensure instrument accuracy and prevent malfunctions caused by incompatible consumables.
Customized Technical Training

We offer professional one-on-one technical training, with courses customized to meet the specific application scenarios of our clients, helping operators quickly master instrument operation, calibration, maintenance, and data processing skills.
Equipment Upgrade and Renovation

We offer instrument hardware and software upgrades and refurbishments. By replacing core components and optimizing program algorithms, we restore and improve equipment performance, extend the lifespan of instruments, and reduce customer procurement costs.
Industry Solution Sharing

Leveraging our extensive industry experience, we provide clients with mature water quality monitoring solutions to help them quickly build a testing system suitable for their specific scenarios and mitigate project implementation risks.

Zhongke Teken (Shandong) Intelligent Technology Co., Ltd.

Service